Frequently Asked Questions
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Frequently Asked Questions *
1. What is Fairy Meadows LLC PDX?
Fairy Meadows is a boutique event-rental company serving the Portland metro area. We provide high-quality items for intimate gatherings and celebrations — including chafing dishes, tableware, décor accents, linens, and event bundles — to help you host beautifully without the stress.
2. What types of events do you support?
We provide rentals for:
Private home gatherings
Birthday parties
Bridal and baby showers
Dinner parties and brunches
Cultural celebrations
Holiday events
Backyard parties
Corporate or community gatherings
Any intimate event that needs polished presentation
BOOKING & PROCESS
3. How do I book rentals?
Submit your event details through our contact form.
We send a quote and availability confirmation.
You approve the order and pay the required deposit.
We reserve your items and coordinate delivery/pickup.
4. How far in advance should I book?
We recommend 1 months in advance for weekends or popular seasons. Smaller events may be booked last-minute depending on availability.
5. Can I place a last-minute order?
Yes — if items are available. Contact us, and we’ll do our best to accommodate your timeline.
6. Is there a minimum order requirement?
Most rentals do not require a minimum, but certain delivery zones may have minimums to justify travel and labor.
DELIVERY, PICKUP & SETUP
7. Do you offer delivery and pickup?
Yes. We deliver throughout the PDX metro area, with fees based on distance and order size. Pickup options are available for smaller orders.
8. Can you set up my items?
Yes — we can set up chafing dishes, tables, linens, and any rented items. Setup fees vary by order.
9. Do you deliver to private homes?
Absolutely. Most of our clients host events at home, at parks, or in small private venues.
10. What if I need items very early or late?
We offer early-morning and after-hours delivery for an additional fee. Let us know your event schedule so we can plan accordingly.
RENTAL ITEMS & BUNDLES
11. What types of items do you rent?
Our inventory includes:
Chafing dishes (gold, silver, wire racks)
Table settings and serve ware
Linens and table coverings
Tea sets and beverage service items
Party bundles and hosting kits
Décor accents for elegant presentation
12. Do you offer rental bundles?
Yes — we offer curated bundles for home events, including chafing dish sets, tea service setups, dinner party kits, and themed hosting packages. Bundles can be customized.
13. Can I create a custom package?
Absolutely. Tell us your event size and style, and we’ll curate a bundle that fits your needs.
14. Do items come cleaned and ready to use?
Yes — all rentals arrive clean, polished, and ready for display.
CARE, DAMAGE & RETURNS
15. Do I need to clean items before returning them?
We ask that items be returned rinsed or wiped free of heavy food residue. Deep cleaning and sanitizing are included in your rental. Excessive mess may incur a cleaning fee.
16. What happens if something is damaged or lost?
Small wear is normal. Significant damage or missing items will incur a replacement fee as outlined in the rental agreement.
17. How long can I keep rentals?
Standard rental periods are 24–48 hours, depending on the item. Longer rental periods can be arranged.
PAYMENTS & POLICIES
18. What payment methods do you accept?
We accept major credit cards, debit, and electronic payment.
19. Is a deposit required?
Yes — a deposit is required to secure your booking. The remaining balance is due before the event date.
20. What is your cancellation policy?
Cancellations made early may receive partial refunds depending on timing. Last-minute cancellations (typically within 7 days) may forfeit deposits, as items were held exclusively for your event.
Relax. You got this!